Privacy Policy & SMS/Text Messaging Terms

Effective Date: August 18, 2026


Joshua Buss Irrigation (“Joshua Buss Irrigation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request our services, or communicate with us by phone, email, or text message.


Business Name: Joshua Buss Irrigation
Address: 133 Barons Street, PO Box 3319, Fredericksburg, Texas 78624
Phone: (830) 307-3390
Dedicated SMS/Text Number: (830) 220-0900
Email: josh@joshuabussirrigation.com
Website: joshuabussirrigation.com


1. Information We Collect


We may collect information that you voluntarily provide to us, including:


  • Your name
  • Mailing or service address
  • Phone number
  • Email address
  • Information about your property or requested services
  • Appointment and scheduling information
  • Service history and project details
  • Payment and billing information when applicable
  • Communications you send to us by phone, email, text message, website forms, or other methods


We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, and pages visited.


2. How We Use Your Information


Joshua Buss Irrigation may use the information we collect to:


  • Respond to inquiries and requests for information
  • Schedule and confirm appointments
  • Provide irrigation, rainwater collection, landscaping, outdoor lighting, and related services
  • Provide estimates, proposals, invoices, and payment information
  • Send appointment reminders and service notifications
  • Communicate with you about your projects or account
  • Respond to customer service requests
  • Maintain business and service records
  • Improve our website, services, and customer experience
  • Send promotional or marketing communications when permitted and when you have provided the appropriate consent
  • Comply with applicable laws and legal obligations


3. SMS/Text Messaging


If you provide your phone number and consent to receive text messages from Joshua Buss Irrigation, you may receive text messages related to your relationship with us.


These messages may include:


  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Estimate and proposal notifications
  • Service updates
  • Job status updates
  • Invoice and payment notifications
  • Customer service communications
  • Responses to messages you send to us
  • Other communications directly related to services you have requested

Where applicable, promotional or marketing text messages will only be sent when appropriate consent has been obtained.


Message frequency varies depending on your interactions with Joshua Buss Irrigation, your scheduled services, and your communication preferences. Message and data rates may apply depending on your mobile carrier and wireless plan.


SMS Consent


By providing your mobile phone number and consenting to receive text messages from Joshua Buss Irrigation, you agree that we may send text messages to that number for the purposes described above.


Consent to receive text messages is not a condition of purchasing goods or services from Joshua Buss Irrigation.


You may withdraw your consent to receive text messages at any time.


How to Opt Out


You can stop receiving text messages from Joshua Buss Irrigation by replying:


STOP


After you send STOP, you may receive a confirmation message that your request has been received. You will no longer receive text messages from us unless you provide consent again or initiate a communication that requires a response.


If you need assistance with text messaging, reply:


HELP


You may also contact us directly at (830) 307-3390 or josh@joshuabussirrigation.com


4. Mobile Information and Text Messaging Privacy


Joshua Buss Irrigation does not sell or rent your mobile phone number or SMS/text messaging information to third parties for their own marketing purposes.


We may use service providers and technology partners to help us operate our business, communicate with customers, schedule services, process payments, manage customer information, and provide text messaging services. These providers may have access to information only as reasonably necessary to perform services on our behalf and are expected to protect that information.


Mobile information, including phone numbers and SMS consent information, will not be shared with third parties or affiliates for their own marketing or promotional purposes.


5. Information Sharing


We may share information when reasonably necessary to operate our business and provide services to you.

For example, information may be shared with:


  • Service providers that help us operate our business
  • Scheduling, customer management, and communication platforms
  • Payment processors
  • Professional advisors
  • Contractors or service partners when necessary to complete requested work
  • Government agencies or law enforcement when required by law
  • Other parties when necessary to protect our rights, property, customers, or business


We do not sell your personal information.


We do not share your mobile phone number or SMS consent information with third parties for their own marketing or promotional purposes.


6. Payment Information


When payments are made through a third-party payment processor, payment information may be processed directly by that provider. Joshua Buss Irrigation does not intentionally retain complete credit or debit card numbers when our payment processing provider handles the transaction.


Third-party payment processors may have their own privacy policies and terms governing the information they collect.


7. Cookies and Website Technologies


Our website may use cookies, analytics tools, or similar technologies to help us understand website traffic, improve website performance, remember preferences, and improve the customer experience.


You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.


8. Data Security


We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.


However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.


9. Data Retention


We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, communicate with customers, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.


When information is no longer reasonably necessary, we may securely delete, destroy, or anonymize it when appropriate.


10. Your Privacy Choices and Rights


Depending on applicable law, you may have the right to:


  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Ask questions about how we use your information
  • Withdraw consent for certain communications
  • Opt out of marketing communications
  • Opt out of SMS/text messaging by replying STOP


To make a privacy-related request, contact us using the information provided below.


11. Children's Privacy


Our website and services are intended for adults and are not directed toward children under the age of 13.


We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.


12. Third-Party Websites and Services


Our website may contain links to third-party websites, services, or platforms.


Joshua Buss Irrigation is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party services you use.


13. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.


When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.


Your continued use of our website or services after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.


14. Contact Us


If you have questions about this Privacy Policy, your personal information, or our SMS/text messaging practices, please contact us:


Joshua Buss Irrigation
133 Barons Street, PO Box 3319
Fredericksburg, Texas 78624


Phone: (830) 307-3390
Email: josh@joshuabussirrigation.com


For SMS/text messaging support, you may also reply HELP to a message from Joshua Buss Irrigation.


15. SMS Terms and Conditions


By opting in to receive text messages from Joshua Buss Irrigation, you acknowledge and agree to the following:


  • You are providing consent for Joshua Buss Irrigation to send text messages to the mobile number you provide.
  • Messages may include appointment reminders, scheduling information, service updates, estimates, invoices, customer service communications, and other service-related messages.
  • Message frequency varies.
  • Message and data rates may apply.
  • Your consent is not a condition of purchasing any goods or services.
  • You may opt out at any time by replying STOP.
  • You may request assistance by replying HELP.
  • If you change or discontinue your mobile phone number, you are responsible for updating your contact information with Joshua Buss Irrigation when necessary.
  • Joshua Buss Irrigation does not sell or rent your mobile phone number.
  • SMS consent information will not be shared with third parties for their own marketing or promotional purposes.


16. No Guarantee of Message Delivery


Joshua Buss Irrigation and its messaging service providers are not responsible for delayed or undelivered messages caused by circumstances outside our reasonable control, including mobile carrier issues, network outages, device problems, or other technical limitations.


17. Acceptance

By using our website, requesting our services, providing your contact information, or voluntarily opting in to receive SMS/text messages, you acknowledge that you have had an opportunity to review this Privacy Policy and SMS/Text Messaging Terms.


If you do not agree with this policy, please do not provide consent for SMS/text messaging and contact us directly regarding your communication preferences.


Last Updated: August 18, 2026

Joshua Buss Irrigation